Syed Ahmed

Digital Executive and People Leader

This is an abbreviated version of my professional resume. Please contact me to discuss my experience in detail.


Business technologist with a demonstrated record of aligning technology to business strategy, linking operations to business drivers and reducing IT complexity. Highly skilled in creating a vision and culture of accountability, collaboration and innovation by building and motivating commercially focused, high performance teams. Experienced in managing change, risk and stakeholders in multi-million dollar projects that deliver results.


Business Transformations

I have led and played pivotol roles in four major, multi-year, multi-million dollar Business Transformations across large publicly listed organisations. These roles include Corporate Strategy Development, Program Ratification, Structuring and Mobilisation, Stream Planning and Governance, Change Management and – most importantly – Program Delivery.

People Leadership

I enjoy working with, learnung from, and motivating people. I’ve built resilient, high performing teams from the ground up, as well as successfully turned around teams by building cultures of growth, excitement and accountability.

Digital Delivery

Valuable digital experiences are ones that are deeply integrated into the technology fabric of an organisation. I have an extensive background in the development and delivery of scaled, distributed end-to-end systems that produce real customer and business impact.

Technology Management

Building and delivering great technology solutions is only half the job. I apply disciplined methods and processes to streamline and optimise technology portfolios and ensure that a balanced, governed approach is used to transparently manage systems and deliver services.


Master of Business Administration (Executive)

Australian Graduate School of Management (UNSW)

2009 – 2011

Master of Information Systems (Honours), Artificial Intelligence

University of Wollongong

2000 – 2001

Bachelor of Commerce, Business Information Systems

University of Wollongong

1996 – 1999

Certified ScrumMaster® (CSM)

Scrum Alliance



Head of Digital Products and Operations

Bupa Australia and New Zealand

Jan 2016 – Present

Head of Digital Delivery

Bupa Australia and New Zealand

Feb 2015 – Dec 2015

Principal Consultant


Aug 2014 – Oct 2014

Head of Business Technology


Jan 2012 – Jul 2014

Senior Manager – Technology Strategy and Architecture


Jun 2009 – Dec 2011